“What’s the best thing that happened to you today?”

I challenge you to greet everyone in this way – watch their faces light up!

Begin your staff meetings with asking everyone to answer the question “what’s the best thing that happened to you since we last met” – it will transform the group dynamics! You will be amazed at how much better the meetings flow and at the improvement in creativity and ideas.
Leave it as a message on your voice mail! “Hi – I can’t take your call right now but if...